Pitney Bowes released a white paper a few years ago in which they surveyed 1,000 consumers in five countries – UK, US, France, Germany and India – to discover what business related behaviors they considered to be rude. They titled it “The New Rude” as it deals with how we behave inside and outside of business with all the technology available to us. Would you care to guess what the number one answer was? I will tell you that at first it surprised me, and it may surprise you