
Are you getting "your Hospitality right?"
I ran across this quote from a restauranteur and it’s so true- “If you get the hospitality right, the food tastes better.” Think about...

Our Current Climate- the Need for Hospitality
We are all in this together. Not in our lifetimes have we been front row participants to what is happening in our country. And it keeps...


Perception is 9/10ths of the law
I had an incredible staff for my hospitality business and in the trainings that we had them go through I used to tell them that...


The 3 questions that brand you (and your company) for the rest of the event
They are actually very simple questions and the answers are even simpler. We say them all the time at every meeting, dinner or event we...


The “New Rude” (and Pokemon too!)
Pitney Bowes released a white paper a few years ago in which they surveyed 1,000 consumers in five countries – UK, US, France, Germany...