What About Bob
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What does a Seinfeld episode have to do with customer service?
Would YOU do business with YOU?
Customer Service 101…is not always 101 today!
Do you have a WOW Budget?
Do you follow DNDC when it comes to hiring?
Combining Hi-Tech with Hi-Touch to create a Rememorable Experience
How many times do I have to answer that?
Perception is 9/10ths of the law (and how to make it work in your organization)
For your customers- are you the “only game in town”?
Three words that make a BIG Impact for the Customer Experience