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Backstory on Business”- Leanne Cannon interviews Bob as he talks about his methods for helping companies create an exceptional experience for their customers using the power of hospitality.

Interview with Bob Pacanovsky- Improv is no Joke Podcast - Peter Margaritis

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6 Ways to Create Loyal, Raving Fans
COSE Article written by Bob Pacanovsky

Creating A Customer Experiences That Lasts

ABA, The Insider, Article written by Bob Pacanovsky

Creating a Customer Experience That Lasts

25 (Lessons Learned) in 25 (Years in Business)

July 6, 2019

Combining "Hi-Tech" with "Hospitality"

May 1, 2019

Perception is 9/10ths of the law

April 5, 2019

What does a Seinfeld episode have to do with customer service?

October 17, 2018

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