Bob's national interview on 

Improv is No Joke Podcast with Peter Margaritis

Bob's national interview on the Hospitality one2one Podcast with Chris Bennis- from YourHotelRecruiter.com

Bob Pacanovsky joined “Learning from Smart People” to share his expertise on raising the bar with customer service to create a “Customer Experience.” He brought his knowledge, experience, expertise, and 3 black tuxedos.

Backstory on Business”- Leanne Cannon interviews Bob as he talks about his methods for helping companies create an exceptional experience for their customers using the power of hospitality.

Transforming members from satisfied to loyal!

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6 Ways to Create Loyal, Raving Fans
COSE Article written by Bob Pacanovsky

Creating A Customer Experiences That Lasts

ABA, The Insider, Article written by Bob Pacanovsky

Creating a Customer Experience That Lasts

CMCA GOOD Newsletter, ©2017. Article written by Bob Pacanovsky, pg. 26

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