top of page
bobpacanovsky
Mar 18, 20202 min read
Our Current Climate- the Need for Hospitality
We are all in this together. Not in our lifetimes have we been front row participants to what is happening in our country. And it keeps...
18 views0 comments
bobpacanovsky
Feb 1, 20183 min read
Are we living in the land of “Lack of” or the city of “Become More”?
At times in this day and age, I am starting to wonder. Let me explain. Do we choose to live in the land of “Lack of”? It is an easy...
23 views0 comments
bobpacanovsky
Aug 4, 20162 min read
The “New Rude” (and Pokemon too!)
Pitney Bowes released a white paper a few years ago in which they surveyed 1,000 consumers in five countries – UK, US, France, Germany...
7 views0 comments
bobpacanovsky
Jun 27, 20163 min read
Creating the “Black Tie” Customer Experience
“People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” ...
75 views0 comments
bottom of page