Bob's new (and first) book is here!

They are actually very simple questions and the answers are even simpler. We say them all the time at every meeting, dinner or event we...

Pitney Bowes released a white paper a few years ago in which they surveyed 1,000 consumers in five countries – UK, US, France, Germany...

“People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” ...

What does the combination of poor behavior choices and a tarnished brand get you today? If you are in the NFL, a demotion from a job that...

Weddings are a lot of fun and a lot of work. I know…as I have been privileged to cater over 700 of them throughout my career. And with...

Please read this text below and count every “f” in it: FINISHED FILES ARE THE RE SULT OF YEARS OF SCIENTI FIC STUDY COMBINED WITH THE...