bobpacanovskyAug 31, 20201 minAre you getting "your Hospitality right?"I ran across this quote from a restauranteur and it’s so true- “If you get the hospitality right, the food tastes better.” Think about...
bobpacanovskyMar 18, 20202 minOur Current Climate- the Need for HospitalityWe are all in this together. Not in our lifetimes have we been front row participants to what is happening in our country. And it keeps...
bobpacanovskyApr 5, 20192 minPerception is 9/10ths of the lawI had an incredible staff for my hospitality business and in the trainings that we had them go through I used to tell them that...
bobpacanovskyJun 15, 20172 minThe 3 questions that brand you (and your company) for the rest of the eventThey are actually very simple questions and the answers are even simpler. We say them all the time at every meeting, dinner or event we...
bobpacanovskyAug 4, 20162 minThe “New Rude” (and Pokemon too!)Pitney Bowes released a white paper a few years ago in which they surveyed 1,000 consumers in five countries – UK, US, France, Germany...