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Are you getting "your Hospitality right?"

I ran across this quote from a restauranteur and it’s so true- “If you get the hospitality right, the food tastes better.”

Think about how many places you have eaten where the food is “good, but maybe not great”, but the service and how they treat you and make you feel is incredible. More than likely, you are coming back.

It’s doing the little things during the entire time you are at that restaurant that makes hospitality shine…and you to return.

What about your business? Are you getting the hospitality right so that (fill in your product or service here) is better?

My Black Tie Experience seminars and workshops help you get "your Hospitality right” by giving you proven techniques that I have learned by doing almost every role in business- from a front-line employee to manager, to entrepreneur and owner for companies over the last 25 years. But don’t take my word for it-

We highly recommend Bob Pacanovsky and his “Black Tie Experience” to any organization interested in providing the best Customer Service possible. His practical tips for putting his training into action on a daily basis energized our employees!

Bob Pacanovsky is a Keynote Speaker and Strategic Trainer

who works with organizations to help them deliver the highest levels of customer servce and experience that will attract and retain more clients and employees!

To learn more, and to book Bob contact him:

Call (330) 352-6084 or email

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