Corporate Culture

Oct 5, 20203 min

A “Wow” Experience... in a Quick Service Restaurant?

I had an unbelievable customer experience at a quick service restaurant. I know you may be surprised, but I think it happens more than...

Aug 31, 20201 min

Are you getting "your Hospitality right?"

I ran across this quote from a restauranteur and it’s so true- “If you get the hospitality right, the food tastes better.” Think about...

Mar 18, 20202 min

Our Current Climate- the Need for Hospitality

We are all in this together. Not in our lifetimes have we been front row participants to what is happening in our country. And it keeps...

Oct 18, 20172 min

We all know how to “eat”, but do we know how to “Dine”?

All of us know how to eat, but do we know how to dine? I also know you are thinking of people right now that have terrible table manners,...

Jun 15, 20172 min

The 3 questions that brand you (and your company) for the rest of the event

They are actually very simple questions and the answers are even simpler. We say them all the time at every meeting, dinner or event we...

May 21, 20152 min

Little details make BIG things happen- How about in your company?

Please read this text below and count every “f” in it: FINISHED FILES ARE THE RE SULT OF YEARS OF SCIENTI FIC STUDY COMBINED WITH THE...

Apr 28, 20152 min

2016 Event ideas to grow your gala!

Here are a few of our event ideas (or “Vātions,” as I like to call them) for you to think about as you are starting to plan your next...

Mar 5, 20153 min

The Two Fisted…Networker?

We catered a lot of cocktail receptions throughout the years. But they really aren’t cocktail receptions any longer; they are “networking...

Bob's new (and first) book is here!