bobpacanovskyOct 5, 20203 minA “Wow” Experience... in a Quick Service Restaurant?I had an unbelievable customer experience at a quick service restaurant. I know you may be surprised, but I think it happens more than...
Bob PacanovskyAug 31, 20201 minAre you getting "your Hospitality right?"I ran across this quote from a restauranteur and it’s so true- “If you get the hospitality right, the food tastes better.” Think about...
Bob PacanovskyMar 18, 20202 minOur Current Climate- the Need for HospitalityWe are all in this together. Not in our lifetimes have we been front row participants to what is happening in our country. And it keeps...
bobpacanovskyOct 18, 20172 minWe all know how to “eat”, but do we know how to “Dine”?All of us know how to eat, but do we know how to dine? I also know you are thinking of people right now that have terrible table manners,...