Bob's new (and first) book is here!

I had an unbelievable customer experience at a quick service restaurant. I know you may be surprised, but I think it happens more than...

I ran across this quote from a restauranteur and it’s so true- “If you get the hospitality right, the food tastes better.” Think about...

We are all in this together. Not in our lifetimes have we been front row participants to what is happening in our country. And it keeps...

All of us know how to eat, but do we know how to dine? I also know you are thinking of people right now that have terrible table manners,...

They are actually very simple questions and the answers are even simpler. We say them all the time at every meeting, dinner or event we...

Please read this text below and count every “f” in it: FINISHED FILES ARE THE RE SULT OF YEARS OF SCIENTI FIC STUDY COMBINED WITH THE...

Here are a few of our event ideas (or “Vātions,” as I like to call them) for you to think about as you are starting to plan your next...

We catered a lot of cocktail receptions throughout the years. But they really aren’t cocktail receptions any longer; they are “networking...